About London Central & West
We are a GP-led Social Enterprise organisation providing Integrated Urgent Care services as well as several urgent care services across North West and North Central London. We are committed to constantly improving our services to meet the needs of our patients and do this by working collaboratively with system partners to innovate and develop robust and effective clinical pathways.
At LCW we take pride in our innovative approach in delivering care and improved outcomes for patients. 111 online, intelligent telephony routing, access to primary care patient records and video consultations are in use throughout our services and contribute to the delivery of the highest quality of care to our patients.
Founded in 1994 out of a local GP cooperative, London Central and West Unscheduled Care Collaborative (LCW) has evolved into one of London's largest and most successful providers of Integrated Urgent Care services covering a population of ~3.5 million. We pride ourselves on delivering safe, effective, responsive, caring and well led patient centred clinical services as recognised by our ‘Good’ CQC rating in all areas of our organisation.
The organisation has in its 25-year history expanded to include over 430 GPs, advanced practitioners, nurses (dental, paediatric, psychiatric and palliative care), paramedics, and pharmacists as well as non-clinical staff. We have worked hard to ensure that the same qualities that underpinned LCW at the beginning are still evident today: a highly professional service delivered by a multidisciplinary, experienced team familiar with our local environment. This approach ensures that LCW continues to be a tangible benefit to the local community.
In 2014 LCW became a Certified Social Enterprise/Community Benefit Society providing further assurance that LCW funds are spent solely on delivering and improving services to patients. The Mark has an important role to play in helping our patients understand when their health provider is genuinely socially motivated.
Current Guidance on Covid19
If you think you have symptoms of the coronavirus please go to NHS 111 online.
For everything else pick up the phone and dial 111.