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In August, London Central & West (LCW) opened the doors to a new purpose-built call centre for its team of health advisors, clinical advisors and support teams at the St. Charles Centre for Health and Wellbeing in west London. Co-designed with its newly-appointed staff council, the building includes...
In August, London Central & West (LCW) opened the doors to a new purpose-built call centre for its team of health advisors, clinical advisors and support teams at the St. Charles Centre for Health and Wellbeing in west London. Co-designed with its newly-appointed staff council, the building includes...
IntroductionLCW fully recognises its responsibility to address and mitigate the risk of modern slavery and human trafficking in its business operations. This statement sets out actions taken by LCW to understand all potential modern slavery and human trafficking risks and to implement effective systems...
LCW are a local GP-led organisation working on a not-for profit basis. As a Certified Social Enterprise LCW funds are spent solely on providing and improving our services to patients.
1. Introduction This privacy policy sets out the way London Central and West Unscheduled Care Collaborative (LCW) process your personal information. It deals with how we collect information, what we do with it, how we protect it and what controls or rights you have. We are committed to protecting...
The Freedom of Information Act entitles anybody to ask a public authority in England, Wales or Northern Ireland, including Government departments, for any recorded information that they keep. Asking for Information It is preferable that you make your request in writing by letter or email to...
Data Protection is an essential component of LCW’s business in delivering high quality healthcare services to our patients, and as such the introduction of GDPR is a welcome opportunity to review and refresh such activity within our organisation. We are committed to the highest standards of data...
Every organisation with more than 250 employees are required to report on their gender pay gap, which is published on the gov.uk website. Below is a summary at the snapshot date of the 5th April 2023. Headcount Split of Women and Men Our headcount split is 65% women and 35% men; LCW employs significantly...
This accessibility statement applies to https://www.lcwucc.com/ This website is run by Hotfoot. We want as many people as possible to be able to use this website. For example, that means you should be able to: zoom in up to 200% without the text spilling off the screen [most popular web browsers...
LCW has welcomed the opportunity over the last three years to meet the requirements for NHS providers to produce a Quality Account.
Most of our work is in the urgent care environment working in partnership with Commissioners, Acute and Community Trusts, GP Federations and other health and social care organisations in the development of integrated services.
LCW is a patient focussed, clinically led organisation. We are proud of our social enterprise status which ensures our funds are spent on our patient services and not on shareholders.
At LCW we take pride in our innovative approach in delivering care and improved outcomes for patients. 111 online, intelligent telephony routing, access to primary care patient records and video consultations are in use throughout our services and contribute to the delivery of the highest quality of...